Once a task is assigned to a user they can view the task within Tech Companion Player.
From inside a task you can view the task description, due date, priority, status, and Tech Companion modules.
If you need support during the task enter the remote support module.
When the task is complete change the status from "In Progress" to "Complete". An email will be sent to all assignees that the issue is closing and to document their final comments for the end report.
The supervior on TC Admin, will then review the task and comments and change the status from "Complete" to "Closed" giving their final comments for the final report.